Payments & Safety
-
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
-
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
-
If your bank is showing that two payments have come out of your account, it might be that the first payment was unsuccessful meaning it will bounce back into your account, usually within a couple of days.
-
We accept payments from major credit card companies like Visa, Mastercard, PayPal and Shop Pay
Shipping & Delivery
-
Items ordered on any business day (Monday - Friday) excluding Bank Holidays will usually be delivered up to 5 working days (excluding weekends).
-
We use DPD for our parcels, however for large parcels these can either be direct from Manufacture or a large Freight courier like DHL.
-
Not yet, but this is something we're working on in the future.
-
If you're based in the United Kingdom then yes, your area will be covered.
-
All of our discount codes are released via email or social media.
If you’ve not already signed up for our newsletter, you can subscribe and save up by entering your email address at the bottom of our website.
Or follow us on Facebook - https://www.facebook.com/thetacklelounge
Should this not be the case, please contact us using the form below so we can investigate this.